Privacy Notice

AHRAIA TECH & COMMERCE LTD collects, uses, and protects your data. We provide Tech Support and E-commerce solutions globally. By using our services, you agree to these terms.

1. DATA WE COLLECT

We only collect information necessary to provide our services:

  • Personal Info: Name, email, and phone number.
  • Business Info: Billing address and payment details.
  • Technical Info: IP address and system logs (for Tech Support).
  • Support Data: Temporary access to devices (only with your explicit consent).

2. HOW WE USE YOUR DATA

  • To Deliver Services: Fulfilling e-commerce orders and providing technical troubleshooting.
  • Monthly Rewards: Processing your guaranteed monthly gifts and referral bonuses.
  • Safety: Preventing fraud and securing your account.
  • Communications: Sending essential service updates and support responses.

3. DATA SHARING (Strict Policy)

  • No Selling: We never sell your personal data to third parties.
  • Service Partners: We only share data with essential partners (like Stripe, Skrill for payments or DHL for shipping) to complete your requests.
  • Legal: We only disclose data if required by UK or US law.

4. TECH SUPPORT & SECURITY

  • Remote Access: Any remote support is performed live. We do not retain access to your devices once the session ends.
  • Encryption: All payment and personal data are protected by industry-standard SSL encryption.

5. YOUR GLOBAL RIGHTS

Regardless of where you live (UK, USA, or elsewhere), you have the right to:

  • Access: Request a copy of the data we hold.
  • Delete: Ask us to erase your personal information.
  • Opt-Out: Stop receiving marketing or rewards notifications at any time.

6. COOKIES

We use cookies to keep you logged in and remember your preferences. You can disable these in your browser settings, though some service features may stop working.

7. CONTACT

For any privacy requests or data questions, contact our Data Officer at:
humaali@ahraiatechcommerceltd.co.uk

Quick Implementation Tips for AHRAIA TECH:

  1. USA Compliance: If you have customers in California, this "Strict & Simple" format meets the transparency requirements of the CCPA.
  2. UK Compliance: Ensure you are registered with the ICO (Information Commissioner's Office) as a data controller.
  3. The "Monthly Gift" Clause: This policy explicitly mentions your gift and referral program, which protects you from being flagged as "spam" when you send out rewards.

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